POLICIES
GENERAL POLICIES
- There are no refunds on group classes.
- Group classes and instructors are subject to change at the discretion of management.
- An hour of instruction equals 55 minutes.
- Students may register the first or second week of a new course series only.
- Only enter or move to a higher level class with an instructor's permission.
- Make-ups for group classes must be taken before the end of the cycle for which you are registered.
- A course may be cancelled or postponed if less than six students are enrolled.
- To avoid being charged in full, 24-hour notice is required for cancellation of private lessons.
- All private lessons are 55 minutes long. Neither the choice of a teacher nor a private room is guaranteed. Typically, the space is shared with other private lesson students who may be learning other styles of dance and playing other styles of music. Different music may be rotated on an equal and shared basis.
- The fee for a bounced check is $30.
- Only one discount may be applied at a time.
- A $10 credit is given for the referral of a new student if the referring student has been enrolled for one month prior.
PRIVATE LESSON POLICIES
- A Private Lesson guarantees optimal individual attention from an instructor. However, you are NOT always guaranteed a private room. Other instructors/students may share the space when necessary.
- The pricing of Private Lessons is based on one or two students participating. If a lesson has more than two students, it is a Semi-Private. Please inquirer aboutr Semi-Private Lesson Rates with our office. (919) 494-2300
- Each lesson is 55 minutes and is by appointment only. It is recommended that you book your lesson at least one week in advance in order to secure your desired day and time. Every lesson must be paid for in ADVANCE or at the start of the first lesson.
- To ensure that the instructor of your choice is available, you may schedule a Standing Lesson. A Standing Lesson means you will have the same day and time with your instructor every week. This lends to continuity of learning, as well as a simplified schedule. Standing Lessons can only be made when a student is on a package of five lessons. If a Standing Lesson is cancelled two or more times within a month, you risk forfeiting your standing day and time.
- There is a 24-hour cancellation policy for all Private Lessons whether you have a Standing Lesson or not. If it becomes necessary to cancel your appointment, we must hear from you at least 24 hours before that lesson in order to avoid charging you for that lesson. If you cancel on the day of your lesson; a lesson will be deducted from your Private Lesson Package. If you purchased a Single Lesson and cancel the day of the booking; that lesson will be charged and you will have to pre-pay for a new lesson.
- Each Private Lesson Package has an expiration date as follows:
Single Lessons: 4 weeks from date of purchase.
Five Lessons: 12 weeks from date of purchase.
- There are no refunds.